Family Support Club
Real Support. Real Value. Real Peace of Mind. Complete funeral cover benefits including Instant Cash for Cow and Top Supermarket Grocery Vouchers.
Flexible Cover Designed For Your Family
Choose the plan that best supports your family size and cultural traditions.
Cow Cover Benefit
Instant cash when your family needs it mostFor COW COVER you receive INSTANT CASH to help your family purchase a cow or cater for traditional requirements during bereavement without financial stress or delays.
- Quick & hassle-free cash payout upon claim
- Respects cultural and traditional funeral practices
- Available across all membership tiers (Single to 1+13)
Grocery Voucher Cover
Your voucher, your choice, your convenienceFor GROCERY VOUCHER you choose which trusted South African supermarket chain you prefer to redeem your essential grocery supplies during family funeral gatherings.
Single Member
- Individual main member cover
- Instant Cash Cow payout
- Full living benefits included
- Burial Repatriation up to R20,000
1 + 5 Member
- Main Member + 5 Dependants
- Instant Cash Cow Payout
- Grocery Store Voucher Freedom
- Family Transport Assistance
- 24/7 Medical Advice & Legal
1 + 9 Member
- Main Member + 9 Dependants
- Instant Cash Cow Payout
- Teacher Online Grade 1-12
- Complete passing assistance
1 + 13 Member
- Main Member + 13 Dependants
- Maximum extended family cover
- Instant Cash Cow Payout
- 24/7 Support Centre care
Support While You Live & When Passing Away
Real care that supports your health, education, legal matters, and bereavement arrangements.
Support While You Live
Included with your policy at no extra chargeMedical Emergency Assistance
24-hour emergency medical support, ambulance transport to the nearest appropriate hospital, emergency transfers between facilities, transport for stranded dependants, and admission fee guarantee up to R10,000 per year.
24-Hour Health Advice Line
Direct access to qualified nurses for medical advice, explanations of medication and test results, chronic illness guidance, and women/child health advice.
HIV/AIDS & Trauma Support
Emergency counselling following traumatic incidents and HIV exposure assistance. Cover up to R5,000 per insured person, max R10,000 per family per incident.
Teacher-on-Line Services (Grades 1–12)
Homework assistance, CAPS-aligned educational summaries, exam preparation, mathematics and language support, with online educational portal access.
Tax, Financial & Legal Support
Telephonic tax assistance, budget planning, estate planning, and will drafting. 24-hour telephonic legal guidance (labour, contracts, divorce, motor accidents) with 1 free 30-minute consultation and 1 free letter of demand.
Support When Passing Away
Dignified, caring, and reliable assistanceBurial Repatriation
Transportation of mortal remains to the funeral home closest to the place of burial within South Africa and cross-border repatriation from selected neighbouring countries. Benefit value: Up to R20 000 per life insured.
Family Transport Assistance
Transport vouchers for up to 4 immediate family members to attend the funeral: Up to R100/person (max R400) for funerals within 150km; Up to R500/person (max R2,000) for funerals more than 150km away.
Funeral Assistance & Bereavement
Bereavement counselling, assistance with funeral arrangements, guidance on death certificates/documentation, and access to discounted funeral partners and service providers.
24/7 Support Centre Assistance
Telephonic & WhatsApp guidance through the claims process, documentation help, reminder service, and referral network support nationwide.